To teach Taylor’s principles of Scientific Management, Dr.
Mandi came up with this interesting new puzzle in which all students were
challenged to arrange 27 cubes of 9 colours and make 1 big cube. The challenge
was to have 9 different color cubes on each face.
Many students tried, performed well to an extent but the
outcome was not satisfactory. There was no set process or procedure defined to
arrange the cube. Every student had to spend a lot of time in thinking. It may
not be a great hitch at individual level, but from an organization’s point of
view it’s a disaster. If each individual worker/employee keep on spending so
much of thinking time on the same job again and again it will never be
productive. It calls for the need of standard operating procedure and
deskilling of the process.
On the second phase of the puzzle, Dr. Mandi defined 9
simple steps to arrange the smaller cubes. The process was so simple and didn’t
involve any mental work. Then students were invited once again to arrange the
cubes and this time there was a drastic change in their productivity. Results
were very conspicuous that process planning is the key to increase
productivity.
It’s a practical demonstration of Taylor’s principle of
Scientific Management. Taylor said to improve the productivity Replace
working by "rule of thumb," or simple habit and common sense, and
instead use the scientific method to study work and determine the most
efficient way to perform specific tasks.
Modern management theories do not undermine Taylor’s
concepts .Taylor’s principles are basics of management. Modern management
theories with focus on people are addition after applying Taylor’s principle. Only
after mastering Taylors’s concepts should we move to next level of management
theories
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